Forum Post: RE: How to handle Credit Card Refund
If no inventory is being returned, have you considered a return via Receivables Transaction Entry.
View ArticleForum Post: RE: How to handle Credit Card Refund
That is what we are doing at this time - however, it appears that we still owe them if we use a RETURN. Are we missing a step in the process to get it applied to the Credit Card?
View ArticleForum Post: Company Databases in Reporting Tree of Management Reporter
Hello: We have twenty company databases. The first segment of our chart of accounts represents each of these companies. The chart of accounts within each company, therefore, represents only that...
View ArticleForum Post: MR error
Has anyone run into this error in MR? It's a new one on me. System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error for data type smallint, value = 49711. at...
View ArticleForum Post: RE: How to handle Credit Card Refund
Bill, when you enter a return, you have the option to also enter an amount paid back to the customer. If you are entering it directly in receivables, you would enter this in Credit Card on the bottom...
View ArticleForum Post: RE: An Unknown error occurred when initializing the conversion GP...
My fix was that the ODBC was not named correctly - changed that and upgrade went fine.
View ArticleForum Post: RE: Salesmen Available Reports
deanne0917: This report is good for an overall look but I need to drill down to the item level per invoice !!!
View ArticleForum Post: RE: Fixed Assets Setup
We started this early this year and we are now starting to import data. There was an option in setting up 'book' to 'mark auto add book info', this was not ticked. So I think that's why I was not...
View ArticleForum Post: RE: MR error
Hello Andy, Thank you for the details of the issue. I have only found one report of that error ever reported, which occurred when using Currency Translation in a MR 2012 report with the Legacy provider...
View ArticleForum Post: RE: Commission error
I think this will work to solve my problem and will try it, but one last question for now. Entering the order with the deposit, I am assuming that the order will sit there until we convert it to an...
View ArticleForum Post: Golden Rule of Reporting Trees
Hello: In FRx, the famous "Golden Rule of Reporting Trees" was that the number of "hooks" (i.e. ampersands) in the row format must match the number of hooks defined in the tree. Is this still the case...
View ArticleForum Post: RE: Management Reporter Row format issue
Jake, how can this be corrected when you're trying to create consolidated reports for companies with different account structures? The report will run but the dimension settings are not saved.
View ArticleForum Post: RE: Golden Rule of Reporting Trees
You don't actually need to use any ampersands in trees in MR. If specifying a particular dimension (say location) all you need to do is add that dimension and nothing else.
View ArticleForum Post: RE: GL batch stuck with "printing" status
Hi Naga, Using the script from the first link, I had to move the use [company database] before the variable declaration in order to make it work. Using SQL Server 2008 R8 Cheers
View ArticleForum Post: RE: Salesmen Available Reports
Please provide the required template, and we will help accordingly. Your feedback is highly appreciated,
View ArticleForum Post: RE: Golden Rule of Reporting Trees
Thank you--as usual--for your excellent insights, Matt! John
View ArticleForum Post: OLE Container is empty
We are running GP 2010 R2. Yesterday afternoon, users were moving files into the FileShare location prior to linking documents in Great Plains. When they attempted to link the documents, they...
View ArticleForum Post: RE: Management Reporter over WAN/VPN?
Hi, GP can be accessed over a WAN with a Terminal Server. We currently access MR via a Terminal Server and we have had no major issues.
View ArticleBlog Post: Rule of Thumb | Item Category Setup
An item card in Dynamics GP has associated user defined fields, which can; unlike other cards, have a predefined list of values to restrict the entry of any value. The item user defined fields can be...
View ArticleForum Post: RE: aagCreateGLWorkDist DBMS: 512
Execute these queries, and only the AAG20000 table had 2 records without DOCNUMBR. Then in SQL Server I deleted these records, and this error was solved. select * from AAG20000 where DOCNUMBR='' select...
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