We are using GP 2013 and our new head accountant is using the template XLSX from her predecessor. Since she started here, she has been able to functionally use the COPY and EXCEL button to get her JE's into her batch w/o any errors. Yet, when she tries to post the batch, it posts just one of the transactions in the batch (regardless of how many are in the batch). The batch then must be recovered. Sometimes, once recovered, the batch will allow a 2nd transaction to post -- but it never does all of the transactions in the batch. Currently, the 1 remaining transaction (out of 3) is "stuck". Each time, I "recover" the batch, the remaining transaction will NOT post. I've double checked.... --> the DEX.INI doesn't have the line to preclude the user from using the paste from EXCEL --> the user does have the appropriate OPEN XML SDK 2.0 FOR MICROSOFT OFFICE --> the user gets NO errors when actually doing the COPY and "paste" into GP from EXCEL --> Once the data is pasted into EXCEL, if we scroll down to the bottom and open up the arrows to see all fields, there is no "extra, blank" line w/ the company name at the bottom of the batch -- ie. theoretically no "extra" blank lines have bee added to the batch. --> The user can use this copy/paste from EXCEL method for one transaction per batch and it works w/o any issues (but a huge time waster). --> I have used the "sa" user with "all" permission, and even that doesn't allow the batch to proceed -- so I don't think it is a permissions issue. Also, nothing I do will completely correct the batch and allow it to proceed. --> I have checked the permissions of the user and find them to be the same as the former employee's permissions in GP. Any idea what is causing this process to tie up the batches like this, when using the COPY/PASTE from EXCEL? Thanks!! Kristi
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