The most likely cause here will be the PM20000 Table Column CURTRXNAM (Current Trx AMount) will have a value less than the DOCAMNT (Document Amount. Verify this in the Payables Transaction Smartlist. Under Transactions >> Purchasing "Holds", check the document is not on Hold, if it then you can bypass the next steps. If you try to run Check Links on the Payables Transaction Logical Files this will move the record to History if the Current Trx Amount = 0 and won't be able to access from the Void History, so be careful not to run this unless a last step. You will need to update the CURTRXNAM Value for that transaction in the backend to the same value as the Document Amount. Mick
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