Hi there, I'm fairly new to GP 2013 so please bear with me. I've run into a case where I am trying to configure sending out email attachments for Sales Items, ex Customer Statements, Receivables, etc. I have confirmed that the setup is the same as what is in the GP 2013 setup guide. What's happening is this, once I setup a customer to be able to send the email, I have been able to print the statement but the email seems be at a sticking point. THe Generating Email message shows up but it seems to stick at that point. When I have checked the tables associated with the emails, I can see that it has been generated there but for some reason, it's not sending. Setup - Exchange 2010 -bit (Auto discover on). GP 2013, Outlook 2010.
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