Hi All, I have installed GP 2010 , and then i have launched GP utilities and after entering the credentials i got the below error. There was a problem ascertaining product version information. Microsoft Dynamics GP Utilities will now exit. Check DUinstall.log for more information. Then i went to DUinstall.log and below is the content of the log file. Failure encountered ON 4/30/2016 at 1:58:14 AM. Error: Product 0 does not support upgrading from version 10.0.1301. Failure encountered ON 4/30/2016 at 1:58:14 AM. Error: Product 949 does not support upgrading from version 10.0.1292. Failure encountered ON 4/30/2016 at 1:58:15 AM. Error: Product 2277 does not support upgrading from version 10.0.1163. Failure encountered ON 4/30/2016 at 1:58:15 AM. Error: Product 2992 does not support upgrading from version 10.0.1061. Failure encountered ON 4/30/2016 at 1:58:15 AM. Error: Product 3278 does not support upgrading from version 10.0.1061. Failure encountered ON 4/30/2016 at 1:58:15 AM. Error: Product 5597 does not support upgrading from version 10.0.1296. Can anyone suggest how to overcome this issue? Regards, Aravind Reddy.
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