Hi Bill! To answer your questions. Q1. what are we missing? A1. Nothing looking through the steps you are mentioning everything is correct. Q2. can you do a RETURN against a CLOSED PO, where the ITEM was sold ? A2. No. If the item layer has already been sold you are unable create a return using that layer which is what GP will try to do. Instead you can perform a manual return on the item following the steps in the KB article below. 862350 How to enter a purchase order return to a vendor for an item that was sold in Microsoft Dynamics GP support.microsoft.com/.../en-US Please let me know if you have any additional guidance! ~Thomas Newcomb ------------------------------------------ Microsoft Dynamics GP Support ------------------------------------------ This posting is provided "AS IS" with no warranties, and confers no rights
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