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Forum Post: RE: Smart List - "Prepare a Collection Letter" not shown in Word Drop Down

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Hi Mick, I was actually using sa user which supposedly has permission to all functionality. But nevertheless, i created a Role as per your suggested task. Unfortunately that did not work as well. I tried creating a new user and granted the same Task. That did not trigger as well. This automatically worked in GP2010. But for some reason, this feature is not shown in GP2013.

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