We partially refunded a credit card payment from a customer. That negative document amount is stilling open on the customer's account and I can't seem to apply it to anything. Scenario: I nvoice 500 CC payment 500 partially refund 100 (showing as a negative amount on the customer account) Since the negative amount is the only outstanding item on their account how do I get rid of it making sure it doesn't effect the bank reconciliation?
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