Hi, We are using the CRM Connector for GP and wish to populate the CRM Product Catalog with items from GP, I'm a CRM Architect and have very little understanding of GP. My client has setup multiple products through the Inventory area of GP and is creating items with the Item Type of Sales Inventory. As an aside, I can see in the Item Type drop down there is Kit, Misc Charges, Services and Flat Fee. In the CRM Connector we've used the default set of Maps for and all entities that we've activated are working correctly, except for the one we believe we need which is "Sales Item to Product". The other product related maps which map the other Item types (as listed above) we have not activated and we have no need to do so. I've tried to create a new map specifically looking at the "Sales Inventory" item type but am unable to see that as an entity I can choose. There is also nothing to do with Items, other than the item types that already have maps for them. We are kind of stuck and unsure what we should be configuring or setting up in GP so as it builds the product hierarchy in CRM. Thanks
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