So the resolution as supplied by Microsoft and by Revenue Quebec is that RQ was wrong when they first reviewed the document submitted by the client. They information produced on the report is correct and it is as expected. The client did not understand what they were looking at when they were talking to Rev Quebec and so they were talking around in circles and they both convinced each other that Microsoft software was to blame, not either of them, as they could not communicate what they were seeing. So for the future : The RL number is 8 characters with an additional character as a counter for the sequence. When GP generates the R1 and print the RL they do not sort in SEQUENCE order, but in Employee ID order, so unless you spend the time to re-order the paper, you will not notice that they counter on the end goes from ZERO to SIXTY-SIX - the number of employees on R1 payroll. We opened a case with Microsoft and they told us it was right, but we had to wait to get the 'official' letter from Rev Quebec.
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