If you haven't done the Reconcile to GL routine under Financial >> Routines I would suggest trying that and see if that displays any issues under Unmatched or Potentially Matched. Other than that, what I would do is find when it went out of balance and check the transactions for that day. I'd run my Gl trial balance for 1/31 and compare it to the Receivables TB for 1/31. If it doesn't, I'd jump back to 1/15 and see if it's in balance. If not, go back even further. If it does, jump ahead a week. And keep it going until I find the specific day. Then compare all transactions in those modules for the day. It's tedious but if you've tried all other options, then not much else you could do.
↧