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Forum Post: RE: GP 2015 - Smartlist not opening

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Just for testing purposes, I have since given the affected user "PowerUser" privileges, and it still is not working. I am considering creating a new user and starting fresh. Is it possible to remove the affected user's account, and create a new user with the same username? Upon recreating, will the 'new' user attach to the old profile so she doesn't lose her settings and GP-related data within the software? I'm willing to try any other ideas, but I'm baffled that it didn't work with PowerUser privileges, and it doesn't even show up in the Task Manager.

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