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Forum Post: RE: A shipment receipt has been done on the Purchase Order however this was done in error. How can this transacation be cancelled?

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Hi Bill Has it actually managed to completely process the shipment - i.e. a posted shipment document? I was dealing with a client earlier in the week who is sending the shipments into GP and the lines were not completing. The records showed in POP10310 and POP10500 but not the header record. I could see this in GP by doing an enquiry on Enquiry --> Purchasing --> Purchase Order Items. It showed as 2 being shipped instead of 1. But when I drilled into the qty shipped, there was no document number beside one of the transactions. So I suppose the answer to the question lies in whether or not it is a completed document - have two documents been processed and fully sent to the GL? If not, an inventory reconcile may fix it. Cheers Heather

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